Effective Date: 8th April 2025

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1. Introduction

Welcome to Hear the Word ("we," "our,", "us" or "GRM"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our services, you consent to the practices described in this Privacy Policy.

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2. Information We Collect
Personal Information: When you book an appointment, we collect information such as your name and email address.

Communications: If you contact us, we may retain records of our communication to address your inquiries or provide support.
 

Usage Data: We may collect information about how you interact with our website, including pages visited and actions taken.
 

Cookies: We use cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings.

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3. How We Use Your Information
We use your personal information for the following purposes:
 

- Communicate with you regarding your appointment.

- Provide support and address your inquiries.

- Analyse and improve our services, content, and user experience.

- Comply with legal and regulatory requirements.

4. How We Share Your Information
We may share your information with:

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Service Providers: Third-party companies that assist with the running of our website.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

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5. Your Choices
You have the right to:

Access, correct, or delete your personal information.

Opt out of receiving promotional emails.

6. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

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7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes through a notice on our website or by other means.

 

9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at afranklin@greatrockmedia.com